![]() Also, if two-factor authentication is available, the BBB recommends having that in place. Don't use personal information in your passwords and make sure you're changing passwords a few times a year. The BBB recommends having different passwords for things like your social media accounts, Amazon, and your bank. "It's really important to understand what we're agreeing to when we have accounts on social media, and also being cautious when we're clicking on things when we're seeing ads, and when we're accepting friend requests from people we don't know," Galvan added. She said they're seeing an increase in social media hackers. The I-Team reached out to her since that's where Meta is located. "A lot of things that we do see is consumers having issues logging into or getting their accounts back if they've been scammed," Alma Galvan said. Meta also has nearly 3,000 complaints filed in the last year. Meta, the company that owns Facebook, has an "F" rating on the BBB's site. ![]() The Better Business Bureau (BBB) said when it comes to Facebook, they see more problems than solutions. Friends and family, God forbid, someone takes this seriously and spends money. It's really disturbing to me that I have no control over it. "Maybe they're looking for inactive accounts. She said she's tried to get in contact with someone on Facebook for the last month, but the company hasn't helped. Jahimiak said the hackers changed her email address and phone number associated with the account, so she's locked out. It shows post, after post, after post of the hackers using Jahimiak's name and images trying to sell crypto. "This person has been posting multiple times a day, trying to solicit business, and is selling crypto through my page," Jahimiak explained.Ī friend took a screen recording of Jahimiak's Facebook page. Last month, Jahimiak started receiving dozens of calls and texts from family and friends after her account started looking different. "You post a picture, and you write a funny story, or a story of your kids growing up, or something funny that happened during your day," Jahimiak said. ![]() Now, the I-Team is looking into Facebook hacking, why it happens, who hackers are targeting, and how to protect yourself.Įmily Jahimiak's a mother in Wind Lake. As social media becomes even more integrated into our lives, so do the bad actors who have access to those platforms.
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